Welcome to visitJPSPEC INSTRUMENT CO.,LTD
Consulting Service Hotline 400-658-1808National unified service hotline: 400-658-1808
Customer service ability:
The company has established a perfect after-sales service system, with professional technical support and service personnel, providing the most effective technical services. After receiving the user fault information, the company responds within 2 hours. If necessary, send someone to the door for maintenance and troubleshooting within 48 hours.
Products and services
1- free training for the client's operators.
2- installation, commissioning, acceptance, training and technical services are free of charge to train the operators on the user's site.
3-normal use, the technical personnel of after-sales service department of the company confirm that it is a fault caused by process or material defects, and the instrument is not disassembled and repaired. The instrument shall be guaranteed for one year from the date of acceptance.
4- lifelong maintenance of products( The customer must have detailed and authentic valid purchase certificate, invoice and warranty card, etc.)
5- free software upgrade;
After sales process:
Reporting process (customer / sales / other company personnel)
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